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Facilitator Roles and
Qualifications
A key part of TAB’s program is the Facilitator. Their role is to guide the discussions of the group making sure they stay “on track”, preventing any one member from dominating the discussion and making sure that all members contribute. He/she also contributes to the discussions with his/her wealth of knowledge and experience. Their main responsibility may be summarized as “the responsibility to ensure that all members get the value that they expect, and more.”
Facilitators also conduct private coaching sessions with each member of his/her Boards. These coaching sessions are intended to guide members through the issues they face, in a private and confidential manner. They may also provide consulting services to their TAB Members and to other contacts developed through the TAB System.
Each Facilitator has successfully completed the extensive three-week TAB Facilitator Training Program, which includes one week at TAB Headquarters in Denver, Colorado and two weeks in the Facilitator's territory. Facilitators also attend semiannual training sessions at TAB Headquarters in Denver. Within the Delaware Valley, TAB-DV conducts periodic meetings between the region’s Facilitators to exchange information and ideas. TAB provides operations manuals, marketing materials, monthly and quarterly newsletters and ongoing support. TAB is continuously conducting research and development to further enhance its existing programs for the benefit of both Facilitators and Members.
TAB of the Delaware Valley counts with an exceptional core of Facilitators:
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Oswald R. Viva,
CMC, Principal SE Pennsylvania
During his career in Corporate America Oswald worked in large and small companies, and directed organizations and complete ventures in the highest positions. Has served as Chief Executive Officer, Chief Operations Officer, Acting Chief Financial Officer, Chief Quality Officer, President, Executive Vice President, Senior Vice President, General Manager and other responsible positions. While most of his career was spent in the high-tech industry, he also has valuable experience in the service and retail industries. He participated in eight start-ups and has served in the Board of Directors of seven companies. Oswald is an Executive Coach and Mentor and consults in areas of strategic planning and organizational development. He founded his management consulting firm, V&A Management, LLC, in 1985 and has limited his practice to small and mid-size businesses since 1996.
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Ronald S. Robbins
Mr. Robbins is President & CEO of Strategic Advisory Group, LLC a consulting firm that advises on business, operational, marketing and sales activities. He is also Executive Vice President & COO of InvestBio, Inc. a New York based Venture Capital and Private Equity firm specializing in the biotech arena. He is also the current COO & Executive Vice President of Diversified Biotech Holdings Corp. As a founding member of The Wow Group, LLC, he serves as a consultant and advisor to InvestProperty Group, LLC. In his 38 years in the financial services industry, Mr. Robbins has served as Chairman and CEO, Liberty Securities Corporation; President, Liberty Financial Bank Group; President, SunAmerica Capital Services; Executive Vice President, SunAmerica Asset Management; Senior Vice President, Monarch Financial Services; Managing Director, Josephthal & Co, Inc . He was also a principal of a consulting firm that specialized in change management, decision making and executive coaching for senior corporate executives.
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Robert H. Diefenbacher; Contract Facilitator, SE pennsylvania
Denbrook Systems Associates, Malvern, Pennsylvania, is a senior executive with over 38 years of decision-making experience in business development, marketing, sales, and product and market planning. For more than twenty-five years Bob has guided strategic, marketing, and technology planning for manufacturing, distribution, finance, and non-profit organizations. He founded, ran for ten years, and profitably exited an award-winning business in a highly competitive industry. Bob earned eleven Hundred Percent Clubs and two Golden Circles in the marketing and sales organization at the IBM Corporation. He received both the Bachelor and Master of Management Engineering Degrees from Rensselaer Polytechnic Institute. His areas of expertise include Sales, Marketing, and Strategic Planning.
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Douglas Roof; Principal, Delaware State
Doug Roof is president of DWR Management, LLC, based in Hockessin, Delaware. DWR Management provides facilitating, coaching, consulting, and training services for small to midsize businesses in Delaware’s New Castle and Kent Counties. Doug’s career in management includes 16 years with General Electric. He is a TAB-Certified Facilitator, an SBL-Certified Coach, a Certified Professional Behavioral Analyst (CPBA), and a Certified Professional Values Analyst (CPVA). Doug graduated from Rose-Hulman Institute of Technology with a BS in Electrical Engineering and holds an MBA degree from the University of Dallas.
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Stevan Wolf; Principal, Southern New Jersey
Steve Wolf is a "Small Business” lifer. Born and raised in his South Jersey family business, Letty Lane Company and Penbrook Confections. After graduating from Babson College, with a BSBA in Finance and Marketing he joined the family business and become its President in 1980. The business was sold in 1986. In 1987 Steve became a franchisee of General Business Services (GBS), specializing in small business tax and counseling services. In 1992 he left GBS and formed his own 1040 Management Group as business management specialists for the small and franchise businesses.
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Fran Nachman; Contract Facilitator, SE Pennsylvania
Fran has the unique qualification of having been a TAB member before becoming a TAB Facilitator. She was the owner and President of one of the largest industrial/commercial duct cleaning firms on the east coast serving customers from New York to Virginia, including many Fortune 500 firms. As a business owner she joined TAB and was a Board member until she decided to sell her business. She believed so much in the TAB system that she then chose to become a Certified Facilitator. She has an Master of Business Administration from Temple University and a B. A. in Theater Art from Pennsylvania State University.
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Steve Smolinsky ; Contract Facilitator, SE Pennsylvania
Steve has extensive experience as a business founder and owner. He has run companies in construction, manufacturing, rehabilitation, and management consulting. In addition, he has provided strategic and marketing consulting to a variety of companies around the world. Currently, he is on the marketing faculty of The Wharton School; is President of Benari LTD, a strategy and marketing consultancy; is a partner in Conversation On Networking, a Show on initiating, developing, and maintaining relationships; and serves on several boards. His latest book is “Conversation On Networking: The Book”.
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Ed Kleinman, Principal, TAB Southeast Pennsylvania
An entrepreneur and innovator by temperament, Ed founded and grew a custom fabrication business from a one-man shop to a three shift a day custom manufacturing operation. He has worked in and with family businesses for more than 25 years. Ed specializes in helping businesses identify and work through “next step” challenges presented by business growth in a constantly changing marketplace. Operations management, market analysis, strategic planning, staff building, and business metrics, and government relations (SBA, SBDC, and government contracting) are specific areas of expertise. Ed holds a BA from Oberlin College, has studied group dynamics at the Gestalt Institute of Cleveland, and was awarded a US patent involved with the manufacturing of spiral handrail.
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Carol Ann Weisenfeld, Contract Facilitator, Delaware State
Carol Ann Weisenfeld is president/CEO of Market Tech Associates, Inc., a firm she founded in 1994 that is based in Wilmington, Delaware. Market Tech Associates provides strategic planning, communications, consulting, and marketing services for small to midsize businesses. Selling products, people and ideas is Carol Ann’s specialty. She is a TAB-Certified Facilitator and an SBL-Certified Coach. She is also a Past District Governor of Rotary International and hosts a weekly radio program on WDEL – Pathways to Service. Carol Ann holds two degrees from the University of Pennsylvania, a B. A. in Journalism and an M. A. from the Annenberg School of Communications.
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Dick Fischer, Contract Facilitator, Delaware
Dick Fischer is a career professional business manager and supply chain executive who now provides consulting services through Fischer-Ridge Associates LLC based in Landenberg, Pennsylvania. Dick has large company management experience with organizations such as The United States Army, Johnson and Johnson, The Amway Corporation and Playtex Products as well as entrepreneurial and small business experience as the former owner of Kinder-Grip Products a successful start-up baby bottle manufacturer/marketer. Dick has an undergraduate degree in economics from the University of Richmond, and MBA from Seton Hall and certificates from several executive programs including Duke and Arizona State University. Dick is a TAB-Certified Facilitator and an SBL-Certified Coach.
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